Legal · draft placeholder

Cancellation policy

How customers cancel subscriptions and what happens to their data.

PLACEHOLDER: NOT FINAL

This page is being finalised. Please contact us if you have a question in the meantime.

The final cancellation policy is being prepared. Until the final wording is published here, nothing on this page is a binding statement of terms. Questions: contact support.

The final text will cover

  • How to cancel (account page or email) and notice periods
  • Statutory cancellation rights for consumers (if any) versus business customers
  • Refunds and pro-rata rules
  • What happens to saved projects, CRM notes and exports after cancellation
  • Marketplace posts and bids after an account closes

Last updated: placeholder created 7 October 2026.